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Charlene Thompson MAPM
At The Sales Ops Effect, my mission is simple: I help small and medium-sized businesses (SMBs) streamline their sales processes, reduce overwhelm, and build systems that bring in reliable revenue. I take a holistic approach, considering not only your business's unique data but also its language, your end goals, and the vision you have for your business’s growth.
I founded The Sales Ops Effect because I believe businesses deserve sales processes that work for them, not against them. Whether you’re a solopreneur, a small business scaling up, or a sales professional looking to improve your strategy, I’m here to help you build a sustainable sales operation that aligns with your values and drives predictable success.
With over 14 years of hands-on experience, I’ve helped businesses transform their sales processes using tools like Salesforce.com and actionable data. From solopreneurs to CEOs, I’ve guided leaders and teams with practical, human-focused sales operations strategies that lead to measurable, long-term results.
Let’s work together to bring clarity to your sales process and create the stability and growth you’ve been striving for.
Charlene A. Thompson MAPM
SMB Sales Optimisation Leader
"You have been instrumental in setting up salesforce for us and tool introduction is no small feat in any company."
"This was like a masterclass! I've never had my sales funnel explained to me like that before, it makes so much sense!"
“You're training is so clear! And especially for someone who English is not their first language I get everything straight away"
"Charlene is the ideal backbone for any sales team. She consistently strives for smooth, efficient and effective operations. She's essential in ensuring streamlined processes, sales data analysis, and implementing strategic initiatives to enhance productivity and performance."
"I have not met many people working in sales / sales support that work as structured, determined and holistic as you – it was a real pleasure."
"Charlene is the most detailed and technical person I know. She channels her energy amazingly into creating well oiled, data driven sales organisations - focussed on easy ways to solve the biggest sales challenges in organisations. Her tooling and process knowledge is unsurpassed being able to hit the ground running with any sales organisation, bring order to the chaos and (both own and push good practice is an absolute must-have."
Growth shouldn’t be a gamble. Through our Growth Insight package, I analyze your sales data and provide a clear, actionable roadmap. After a consultation call to align on your goals, we’ll dive into the strategy, ensuring your efforts lead to predictable growth. Once we agree and payment is received, we begin our partnership towards success.
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